But what if all employees were to take part in the audit process? What if they were to identify and report errors in production, logistics and business processes and, thus, give the company an opportunity to eliminate irregularities just as soon as they appear? TIMATE makes it possible on a daily basis!
How an employee becomes an auditor
TIMATE puts each employee in the shoes of an internal auditor. This happens, because the system makes employees notice and report errors and processes and the work organisation. How does it work?
TIMATE collects data on how employees do their job in six areas: time and attendance, use of the working time, safety, task performance, plan performance and management (this function is available to managers). At the end of the working time, each employee is assessed on the basis of such data. Emoticons with a smiling, neutral or sad face are assigned to particular areas. Employees know right away how efficiently they performed the tasks on the given day, whether they used their working time well, if they adhered to the OHS rules and if they completed all of the assigned tasks.
Importantly, the assessment system can be correlated with the bonus system, i.e. positive assessments turn into points which, later on, get converted into financial bonuses. As a result, employees treat the assessment they get seriously and react when the system gives them a negative evaluation.
What will they do when that happens? If the reason for the negative assessment is a late arrival at work, no helmet on the employee’s head in an area where it is required or slow performance of tasks, the employee simply needs to improve.
However, it may happen that a sad face is not due to the employee’s fault, but it results from errors in processes. When a task is left unperformed, this may be causes not by an employee’s laziness, but by problems in logistics or the work organization. An employee fails to work effectively, because he waits for a delivery of components, for a machine to be repaired, for the assistance of the team whose members do other things at the moment. In such a case, the employee can tell the superior what did not work in the processes and caused downtime or safety violation.
Benefits of auditing
Such an ongoing internal audit performed by all employees brings huge benefits. First of all, enterprises obtain immediate information about any irregularities and can respond right away. As a result, problems do not grow slowly month by month, as it happens when the audit is performed once or twice a year. Errors are eliminated instantly, which improves the company’s performance.
Such a type of audit is also effective, because all employees want the information about errors in processes to reach their superiors so that the errors are removed as soon as possible. No one is happy getting a negative assessment with no fault on their part.
Finally, this audit is much cheaper than a regular audit performed by external companies or by designated employees.
No company performs at 100% of its capacity every day, because business performance depends on multiple factors. The key to success is rapid identification and elimination of errors. In consequence, the organisation will be more effective, while its employees will be satisfied and motivated.
If you want to learn more about how TIMATE automates business processes, write us at: contact@timatesystem.com.