The Internet of Behaviours (IoB) is not a widely known term, though it actually impacts the way enterprises are operating today. One of the examples of how IoB changes businesses for the better is TIMATE.
First of all, what is the Internet of Behaviours? It is a technology that allows to explore how its users behave and then to influence their behaviours. IoB is based on the data received from the sensors used in the Internet of Things (IoT). The value added of IoB consists in the analysis and interpretation of such data, which allows to gain insights and suggest different patterns of behaviour to users.
This may seem familiar to companies which already use TIMATE. Why? Because our system works on the basis of the data collected by sensors, including the information about movement and location of employees. Furthermore, TIMATE makes it possible to structure and understand the data via the analysis module, while the messages sent to the users’ cards influence their behaviours, providing a simple and effective motivational system.
What information does TIMATE get from the employee actions?
The TIMATE cards and devices are equipped with sensors which obtain a lot of precious data. For example, they indicate the employee location (i.e. the zone) and the routes that employees use around the company premises. The system also monitors whether employees move only within the permitted areas and whether they use personal protective equipment. It verifies how much time employees devote to particular tasks as well as whom they meet and where (which is of special importance now, during the pandemic). The system can also detect accidents (falls and loss of consciousness).
Such data provide the basis for the employee behaviour analysis and allow to make conclusions about how the enterprise functions. It may turn out that business processes are not fully optimal (e.g. employees wasting their precious time while waiting for the delivery of items they need for work; employees covering long distances many times everyday, because their workstation is exceedingly far from the locations they need to reach to get their job done, e.g. warehouses). The observation of how the TIMATE card users behave helps to better understand business operations. Moreover, it allows to identify the areas that need improvement.
How does TIMATE influence the behaviour of employees?
The second aspect of IoB is the way it can change behaviours. TIMATE also does that.
- By sending messages to employees’ cards, employers/managers remind them of the need to perform/refrain from an action (e.g. disinfect hands, put on a helmet, leave a hazardous zone, take a break etc.).
- Thanks to the data from the TIMATE system, an enterprise can reorganise its processes and change the way employees work.
- The new motivational module makes employees internal auditors in their companies. Their work is assessed on a daily basis, so they are able to identify inefficient processes or errors in the work organisation which affect the assessment.
Who benefits from IoB?
IoB is a new technology, so it is no wonder it gives rise to doubts. Does an enterprise really need all the data it collects? Is it actually lawful to influence the behaviour of employees?
As for TIMATE, it is clear and simple. The system does not collect any sensitive data, but only information about employee movement and location. In addition, the changes based on such data are beneficial to both employees and employers. It is a win-win model. The enterprise improves its operations, which is good for everybody.
IoB is at the starting point of its development. However, the appropriate use of this technology can help many businesses enhance their activities here and now. Check it out. It is worth it!